New product releases, enhancements, product certification, and error corrections are all included as part of Invera’s standard support program.
Product Enhancements: Invera’s products are constantly enhanced with new features and functions that are based on customer requests for changes in functionality, productivity, and performance.
Product Corrections: Corrections for errors are transmitted to customers directly or packaged in a Release/Revision.
Product Certification: Invera constantly monitors Third Party supplier software and hardware for any new releases or changes. We certify and enhance our software to meet and integrate accordingly.
Advanced Customer Support Program (INSTAR):
Invera offers INSTAR to ensure efficient system operation. INSTAR includes operational and recovery support, automated system monitoring, installation services, and 24/7 standby emergency support.