INVEX

Shaping the next phase of Internet commerce in the Metals Industry, Invera offers our INVEX product. INVEX is comprised of:

• Web Customer Service
• eCOMMERCE
• Customer Relationship Management (CRM)
• Executive Dashboard

INVEX enables companies and their customers to access a wealth of important information and self-service functions around the clock and around the world in the language of their choice.

Internet Access
All INVEX products are available over the Web, enabling customers, sales staff, and management to easily access all functions from any browser-based device including laptops, tables, PCs, and Macs.

There's an App for that!
The Web Customer Service and eCOMMERCE functions are also available as Apple iPad apps. These apps couple the functionality of the browser-based version of INVEX with the intuitive gesture support and user interface that the iPad has pioneered. This extends these INVEX functions to higher mobility and functionality. The INVEX iPad apps will be available with STRATIX Release 9.2 in Summer 2012, and can be downloaded from the iTunes store. The INVEX iPad apps are supported on all versions of the iPad and run on iOS5.

Web Customer Service
Web Customer Service is a customer self-service product that enables customers and company staff to quickly, easily, and securely access frequently-requested service information via the web (open quotes/orders, shipment/invoice history, reprint test cert, etc.). More>>

eCOMMERCE
eCOMMERCE is aimed at increasing customer self-service and visibility of customer information, in order to provide better customer service for metal service centers and metal distributors (quote/order entry, view ready-to-ship material, consignment material, etc.). More>>

Customer Relationship Management (CRM)
Customer Relationship Management is a dynamic, web-based software product used by sales and sales management staff to view and maintain in-depth information about customer and prospect activity, contacts, sales analysis, and market intelligence. More>>

Executive Dashboard
Executive Dashboard is a web-based dashboard that allows management to get an overall view of operations at all facilities. More>>

INVEX Benefits

• Real-time information availability 24/7
• Fully integrated with STRATIX
• Access from anywhere with a Web browser
• iPad Application for Web Customer Service and eCOMMERCE
• Great Image Booster
• Helps secure customers that require web service/eCOMMERCE
• Fast Deployment