STRATIX is a comprehensive steel and metal industry ERP specifically for the metal industry. » More

INVEX is aimed at streamlining the business processes among service centers and customers. » More

Quickly and easily access STRATIX via the Invera Technology Center. » More

customer services
product support
implementation

Customer Services

Invera's portfolio of services is designed to help our customers maximize their business investment by leveraging the knowledge and experience we have acquired in over 30 years of computerizing metal operations.

Invera steel industry software company offers complete customer services.Customer Services Center
Our customer services center is staffed by industry specialists and technology experts, thus providing a single point of support for our customers around the world (U.S., Canada, Europe, Far East, South Africa, and Mexico).

Standard Support Program
New product releases, enhancements, product certification, release and revision database support, and error corrections are all included as part of Invera’s standard support program. More>> 

Technology Operations Center
Our knowledgeable staff is backed by a state-of-the-art Technology Operations Center to ensure that we provide quality service to our customers.

Quality Assurance
Invera uses a comprehensive, multi-phase Quality Control process for each new Release/Revision. Each Release/Revision is extensively tested in order to meet the highest level of quality possible. This includes test case definition, unit testing, integrated testing, regressions testing, and install verification.